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Coronavirus support

COVID-19: Test & Trace Support payment

The Test and Trace Support Payment ended on 24 February 2022.

Anyone who was required to self-isolate on or before 23 February 2022 will have 42 days from the first day of their self-isolation period to submit a claim.

You can check whether you are eligible for a support payment here:

Claiming financial support under the Test and Trace Support Payment scheme - GOV.UK (

Individuals who stay at home if they test positive for COVID-19 or are displaying COVID-19 symptoms from 24 February 2022 may be eligible for other government support, such as Universal Credit and Employment and Support Allowance. More information can be seen at: 

People who receive positive lateral flow results for Covid-19 MUST take a confirmatory PCR test to be eligible for the scheme. The only exception is for those who have had an assisted Lateral Flow Test -  for further information, please refer to our FAQ.

Please ensure you have your NHS test and trace account ID, which starts with a “Z”. This should have been sent to you by text or email with instructions to log in and complete your contact information. You MUST complete this and engage with NHS test and trace within your isolation period. We must have the NHS Test and Trace account ID to be able to verify the isolation period and we will not be able to process your application without this information.

Staff working in the care sector should receive full pay from the Adult Care Infection Control Fund (ICF), which your employer will have access to and will therefore not be eligible for the scheme.

Further information about this can be found here:

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