Yeovil Visitor Information Centre Access
This accessibility statement describes the facilities and
services that Yeovil Visitor Information Centre offers. We hope
that this information will help you, as a visitor to meet your
particular access requirements.
If you require any further information before you visit us then
please contact a member of the Visitor Information Centre team on
01935 462781 /2 or email us at
Our address Yeovil Visitor Information Centre, Petters Way,
Petters House, BA20 1SH
Getting to the centre
From Pen Mill Station
Out of the station turn left and head west onto Sherborne
Road, cross the road at the Pen Mill hotel, turn right and continue
along Sherborne Road, passing Farm Foods, at the lights cross
the road into Middle Street, passing several takeaway
establishments, cross at the Pelican crossing, Wetherspoons is on
your right, continue on Middle Street , passing Robert Dyas &
Primark, until you reach Café Nero on the left, turn immediately
left into King George Street, passing Barclays Bank and the Post
Office, at the end of the road cross on the Pelican crossing, go
right and directly left into Petters Way, the TIC is located in
Petters House opposite the magistrates court.
From Yeovil Junction
Bus No. 68 (South West Coaches).
Bus stop: YEOVIL JUNCTION RAIL STATION N bound.
Alight from the bus at THE BOROUGH, bus stop, (E bound).
You then need to walk for approximately 3 minutes, cross the
road at the Zebra crossing and continue along King George Street
(pedestrianized), passing Barclays Bank and the Post Office, at the
end of the road cross on the Pelican crossing, go right and
directly left into Petters Way, the TIC is located in Petters House
opposite the magistrates court.
Radio Cabs 01935 426666 - Taxi cost £6.00
From the Bus Station
Head to Glovers walk (pedestrianized area), by the Gorge Café,
then turn right onto Middle Street, continue along until you arrive
at Caffé Nero (having passed Marks and Spencer, Burger King and
Superdrug), turn immediately left into King George Street, passing
Barclays Bank and the Post Office, at the end of the road cross on
the Pelican crossing, go right and directly left into Petters Way,
the TIC is located in Petters House opposite the magistrates
Nearest Car Park
Cost apply Mon - Sat, 0800 - 1800
Petters Way, Yeovil, BA20
Phone and Pay
Motorists visiting South Somerset can simply register their
vehicle detail, either online at http://www.phoneandpay.com/ or via
telephone - the "Phone and Pay" number for registering and paying
for parking is 01935 314844 and quote :
Petters way car park ref number quote 2407
Our Blue Badge Voucher Parking Scheme allows participants to
receive up to 50 per cent off parking charges in Yeovil, Chard,
Crewkerne and Ilminster. You can purchase a book of vouchers, which
can then be displayed with your Blue Badge.
Car parking vouchers only for use in Council owned car parks may
be purchased from:
Access for All
20 South Street, Yeovil, BA20 1QE
Tel: 01935 706766
Office hours: 9.30am - 2.00pm, Tuesday, Wednesday &
Tel: 01935 420889
Open 10am - 1pm, Tuesdays, Wednesday, Thursday & Friday.
Saturdays 10am - 1pm by prior appointment only.
Cost of booklets (10 vouchers):
For Yeovil car parks
1hr = £8.00
2hr = £12.00
3hr = £16.00
Entrance into the Yeovil Visitor Information
The parking is approximately 30 paces from the building's
entrance. There are four steps and a hand rail. Or alternatively
there is a ramp with a hand rail. The doors are automatic and open
outwards and in the summer are fixed open.
Once inside the building
On entering the shared service's building the flooring is all
weather and then carpeted. There is a large desk on the right and
the tourist information centre is located on the left hand side of
the desk, incorporating a low level desk, a hearing loop is
available as well as a magnifying sheet. There is also seating
Literature is displayed on hanging cable displays in the window
and racking around the walls.
• We welcome all assistance dogs into the visitor information
• The Visitor Information Centre sells radar keys
• Lighting is a mix of fluorescent and natural light.
• Generally, there is a little background noise
Exits and emergency exits
This is the same as the entrance and is clearly marked and kept
clear at all time. The Staff are trained to ensure that visitors
are evacuated safely in the event of an alarm. Please notify staff
on arrival if you feel that you may require additional assistance
in the event of an alarm / emergency situation.
• On request, the staff will be happy to increase the size of
any document (where possible)
Using a photocopier.
• If you require, the Visitor Information Centre has a
magnifying sheet that can be borrowed
From the staff.
• The Staff are happy to read out any literature that you
• We provide a street map of yeovil as well as a map of south
Somerset in our Discover publication.
• We hold lots of information on accessible holidays -
accommodation, leisure facilities, walking, beaches, gardens and
Some of the staff has welcome all training, but all of the staff
have excellent customer service skills and are ready to help with
your particular request.
If you have any suggestions and / or feedback regarding our
service please let us know. Complete our comment book or please
tell us verbally, send us an email or write to us! See our contact
Our centre is open as follows ~
• Monday to Friday all year 9.00 - 4.00
The nearest Tourist Information centre is at Cartgate open seven
days a week from March to October 9.00 - 4.00.
November to March - Monday and Friday 10.00 - 3.00
Telephone 01935 829333